How to Set Up
Email on a Mobile Device

We know that setting up email on a mobile device can be a tricky task, but don’t worry – we’re here to help! Our team has compiled some tried-and-true tips for getting your email up-and-running on your phone or tablet. Whether you’re an iPhone user or an Android enthusiast we’ve got you covered.

Get Started

The easiest way to access your Outlook email and calendar on your mobile device is to download the Outlook app. If that isn’t an option for you, you can add your account by following these steps:


Settings (gear icon) > Accounts and Backup > Accounts > Add Account > Exchange


Settings > Accounts & Passwords > Add Account (at the bottom) > Select Exchange

The rest of the steps are the same, regardless of your OS:

  • You’ll be prompted for an email address and “description” (or how the mailbox will be named), enter your full email address and whatever you’d like your mailbox to be called
  • The next screen will say “sign in” or “set up manually,” choose “sign in”
  • It’s supposed to auto configure from here but (as we know with Microsoft) things do not always go as expected, so if you’re asked for specific setup info here is what you want:
    • username: your full email address
    • server:
    • domain: usually your website URL, for example –

Mobile devices change almost as often as Michigan weather… so if you find that these steps aren’t working for you, please reach out to our Support Team and they’ll be happy to walk you through the process.

You can also find additional setup details directly from Microsoft for iOS and Android.