Detroit-Based IT Services That Grow Businesses
With over 20 years of industry experience, our team is committed to helping your business reach its full potential with enterprise-grade IT and round-the-clock support. Plus, we’ll make your IT operations fun and hassle-free!
Let’s Face It—Managing Technology Is Tough On Your Own
The world of technology is constantly changing, and small businesses often struggle to keep up—from the growing incidence of cyberattacks to the rapid development of new technologies, it’s becoming harder and harder to manage technology alone.
Safety Net Can Be Your Support
If you’ve been bogged down by the challenge of managing technology for your small business, we can help. Our managed IT services are designed to provide comprehensive support for all your tech needs—from monitoring and patching to software updates and data security.
Managed IT services are a cost-effective, reliable way to keep your business running smoothly. Our team of certified IT professionals will take care of all the tech needs for your business—allowing you to focus on what matters most: growing and managing your business.
Our Managed IT Services
Our dedicated team of experts is committed to providing the highest level of service and support for your business. Whether you need help with monitoring, patching, software updates, or IT security, our managed IT services covers it all:
24/7 IT Support
We understand that technical issues don’t follow a 9–5 schedule. That’s why our team is available 24 hours a day, 7 days a week to respond to your IT needs. We have staff dedicated to auditing and maintaining your systems, so you can rest assured that your data is always secure and reliable.
IT Security
We take your IT security seriously. With our extensive security checklist at your disposal and our Certified Ethical Hackers ready to protect you, we’ll make sure all your vulnerabilities are patched and your security defenses are rock solid—nothing is getting in or out!
Business Continuity & Disaster Recovery
We understand the importance of protecting your business from data loss and downtime, so we offer business continuity and disaster recovery planning. Our managed IT services include helping you develop a plan to respond to any disruptions quickly and minimize the potential damage to your business.
Proactive Technical Alignment
We provide a Technical Alignment Manager (TAM) who is responsible for caring for your network and technology. They’ll make recommendations on how to optimize performance and maximize efficiency, so you can get the most out of your technology. With our TAM on your side, you’re in good hands.
Compliance as a Service
Our compliance as a service streamlines compliance management for businesses of any size. Our team of experts understand the ever-changing regulatory landscape and can help you stay ahead of the curve when it comes to compliance requirements, including PCI, HIPAA, Sarbanes-Oxley (Sarbox), and more.
CIO Services
We provide a fractional CIO (fCIO) to help you make smarter decisions about your technology investments. Our fCIO will help you create and implement a technology roadmap that meets your business goals, while ensuring that all projects are properly managed and the right resources are allocated.
We’re Here Every Step of the Way
At Safety Net, we won’t just provide the managed IT services you need. We’ll also help you understand and manage the technology that drives your business. We want to be your partner in success—not just a service provider.
We don’t believe in one-size-fits-all solutions. Instead, we take the time to understand your specific needs and create personalized plans that fit your budget. Plus, our team regularly comes in person to your business site for checkups and maintenance, so you can be sure that everything is running properly.
Our Process
To ensure consistent and excellent results, everything is playbooked, on a checklist, and scripted to exacting standards. We’ve spent years honing our processes, and we’re still constantly improving them with client feedback. Here are just a few examples:
- New Employee Setup: Covered in fine detail so your new employee is up and running as smoothly as possible.
- Security Incident Response: Scary, right? Not for us. There are procedures in place for everything from ransomware to when your staff member accidentally clicks on a fraudulent email attachment.
- Technology Health Assessments: An over 200-point checklist (it’s a whopper!) that is critical to meeting standards such as HIPAA, banking audits, PCI—or just running your business with best practices.
- New Your Net Client Onboarding: Initial steps are laid out clearly so you know what’s going to happen and when. We want you to have a smooth experience right from the beginning.
Frequently Asked Questions
Pricing for Your Net managed services starts at $2,000 per month. We came up with this number based on several factors: how many IT systems and sites we’d be managing, how many people we’d support, and what kind of service you need. Of course, this number can vary based on your individual needs. Clients who see the most value are those who might otherwise need one to two IT people on their staff (though, we can also work with larger organizations). The good news is that we can often provide better coverage and implement best practices for a significantly lower cost than an internal hire.
Over the years, we've learned that the best results come from a comprehensive approach (People, Processes, and Tools). Because we're dedicated to delivering the best services we possibly can, we recommend that our clients take a holistic approach to IT that involves constant diligence. This includes having us manage their entire IT infrastructure, from hardware and software up through security protocols. However, we can also provide customized services if you already have existing staff who fill some of these needs.
No, our model is not staff placement or contract-to-hire. However, sometimes Your Net managed services do augment internal staff. For example, some clients have staff members dedicated to specific internal application development and database administration—in these cases, we'll manage everything else for them. Chat with us about what you need. (We promise not to hound you forever.) If we’re not a good fit, we’ll try to put you in touch with a provider who is.
You might be surprised! We believe that the best services come from happy people, so our staff does laugh and have fun; most of the time, however, they’re focused on delivering amazing services to our clients. As for culture, we like the philosophy of former Netflix executive Patty McCord, who said “The best thing you can do for employees—a perk better than foosball or free sushi—is hire only ‘A’ players to work alongside them.”
If you have a current arrangement with a managed service provider, we suggest 30–60 days before that contract ends, but we’d be happy to start a conversation with you anytime. If you're expecting turnover within your internal IT staff, reach out to us as soon as possible. If we determine together that Your Net is a fit for your company, we know what needs to be done to plan for a smooth transition!
Ready for Better IT?
Don’t wait for your IT problems to become crises. Get ahead of them with our managed IT services, and have peace of mind knowing that you’re in good hands. Our team is ready and waiting—let’s do this!
Contact Information We’re always available to help! Contact us via the web support form or email during business hours, or use our 24/7 support phone line, if it’s urgent.
Need Help?
Need Help Now? Give us a Call!
Traverse City: 231.944.1100
Farmington Hills: 248.286.1166
REGULAR HOURS OF OPERATION
Monday–Friday: 8:00 a.m. – 5:00 p.m. ET