Detroit-Based IT Services That Grow Businesses

Managed IT Services

With over 20 years of industry experience, our team is committed to helping your business reach its full potential with enterprise-grade IT and round-the-clock support. Plus, we’ll make your IT operations fun and hassle-free!

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Let’s Face It – Managing Technology Is Tough On Your Own

The world of technology is constantly changing, and small businesses often struggle to keep up – from the growing incidence of cyberattacks to the rapid development of new technologies, it’s becoming harder and harder to manage technology alone.

Safety Net Can Be Your Support

If you’ve been bogged down by the challenge of managing technology for your small business, we can help. Our managed IT services are designed to provide comprehensive support for all your tech needs – from monitoring and patching to software updates and data security.

Managed IT services are a cost-effective, reliable way to keep your business running smoothly. Our team of certified IT professionals will take care of all the tech needs for your business – allowing you to focus on what matters most: growing and managing your business.

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Our Managed IT Services For Detroit Metro Businesses

Our dedicated team of experts is committed to providing the highest level of service and support for your business. Whether you need help with monitoring, patching, software updates, or IT security, our managed IT services covers it all:

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We’re Here Every Step of the Way

At Safety Net, we won’t just provide the managed IT services you need. We’ll also help you understand and manage the technology that drives your business. We want to be your partner in success – not just a service provider.

We don’t believe in one-size-fits-all solutions. Instead, we take the time to understand your specific needs and create personalized plans that fit your budget. Plus, our team is available for on-site support and maintenance visits, so you can be sure that everything is running properly.

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The Safety Net Process

To ensure consistent and excellent results, everything is playbooked, on a checklist, and scripted to exacting standards. We’ve spent years honing our processes, and we’re still constantly improving them with client feedback. Here are just a few examples:

Frequently Asked Questions

Pricing for Your Net managed services starts at $2,000 per month. We came up with this number based on several factors: how many IT systems and sites we’d be managing, how many people we’d support, and what kind of service you need. Of course, this number can vary based on your individual needs. Clients who see the most value are those who might otherwise need one to two IT people on their staff (though, we can also work with larger organizations). The good news is that we can often provide better coverage and implement best practices for a significantly lower cost than an internal hire.

Over the years, we’ve learned that the best results come from a comprehensive approach (People, Processes, and Tools). Because we’re dedicated to delivering the best services we possibly can, we recommend that our clients take a holistic approach to IT that involves constant diligence. This includes having us manage their entire IT infrastructure, from hardware and software up through security protocols. However, we can also provide customized services if you already have existing staff who fill some of these needs.

No, our model is not staff placement or contract-to-hire. However, sometimes Your Net managed services do augment internal staff. For example, some clients have staff members dedicated to specific internal application development and database administration-in these cases, we’ll manage everything else for them. Chat with us about what you need. (We promise not to hound you forever.) If we’re not a good fit, we’ll try to put you in touch with a provider who is.

You might be surprised! We believe that the best services come from happy people, so our staff does laugh and have fun; most of the time, however, they’re focused on delivering amazing services to our clients. As for culture, we like the philosophy of former Netflix executive Patty McCord, who said “The best thing you can do for employees-a perk better than foosball or free sushi-is hire only ‘A’ players to work alongside them.”

If you have a current arrangement with a managed service provider, we suggest 30–60 days before that contract ends, but we’d be happy to start a conversation with you anytime. If you’re expecting turnover within your internal IT staff, reach out to us as soon as possible. If we determine together that Your Net is a fit for your company, we know what needs to be done to plan for a smooth transition!

What’s the Advantage of Hiring an MSP vs. an Internal IT Resource?

Hiring a Managed Service Provider (MSP) over an internal IT resource can offer a plethora of benefits for your business:

MSPs bring a diverse range of knowledge and skills from across the IT industry, which in-house IT staff may not be able to match. Their exposure to a variety of environments and challenges makes them more equipped to handle any IT situations that arise.

As your business grows, so do your IT needs. An MSP can easily scale the services they offer according to your needs, without the need to hire more staff or invest in additional infrastructure.

MSPs typically offer round-the-clock support, ensuring your IT systems are monitored and maintained at all times. This means any issues can be promptly addressed, minimizing downtime and disruption to your business.

Hiring an MSP can be more cost-effective than maintaining an internal IT department. You pay for the services you need, with no need to worry about the overhead associated with full-time employees.

MSPs are always on top of the latest technological trends and innovations, helping your business stay competitive and technologically current.

Ready for Better IT?

Don’t wait for your IT problems to become crises. Get ahead of them with our managed IT services, and have peace of mind knowing that you’re in good hands. Our team is ready and waiting – let’s do this!

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