Support Services Specialist
Creative people are curious, they like challenges, they aren’t afraid to experiment, they have high standards, and they’re open to feedback – giving it and receiving it. Successful IT people have those same qualities, so the path Jonathon (Jon) Burns took from a degree in Film Studies at Cornerstone University to a career with Safety Net makes a lot of sense.
Add to Jon’s creativity his patience and love of learning, and a role in IT support is a perfect fit! As a self-described geek (lover of Star Wars and Star Trek), Jon got his start in IT as a Student Technician at Cornerstone. He spent the last of seven years working at the University as their Lead Technology Support Specialist.
Safety Net’s clients appreciate the level of support Jon provides, always with a smile (they can hear it in his voice), and attention to detail. He’s an awesome teammate who doesn’t give up on a problem until he’s solved it. That may be a result of the time he spends building LEGO sets. His most difficult build? The 2100+ piece Palace Cinema.
Jon brings a sense of calm to the office that perfectly balances the impressive amount of energy exuding from others on the support team. When he’s not resolving support requests, he spends many a lunch hour reading science fiction and fantasy novels in the office kitchen. We’re excited to see Jon learn and grow at Safety Net – and we know he will!