Support Services Coordinator
Every IT company has to have a crazy cat lady (or guy). Amber Joria fills that spot at Safety Net. Her cats, Felix and Katniss keep her company while she plays video games and exercises her voice for regular karaoke performances.
Amber has years of experience in customer service – from running the switchboard at Interlochen Arts Academy, to managing reservations for local hotels, to supporting guests at a local homeless shelter, and growing through the ranks at her family’s resale business. She has the tact and integrity to work through the most challenging situations.
As Support Services Coordinator, Amber enjoys speaking with or emailing clients, accurately documenting information on support tickets, and learning more about IT – a field that’s always been of interest to her. Amber loves to help however she can, and she does so with a refreshing smile.
If you’re out and about at karaoke night, listen for Torn by Natalie Imbruglia or Bubbly by Colbie Caillat – it just might be Amber you hear singing!